Refund policy

Right of Withdrawal

Withdrawal Right

Consumers have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day on which you, or a third party designated by you who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. by email or postal mail).

Contact Information

Aficion Studio
Robin Keip
Bahnhofstraße 6
56736 Kottenheim
Germany

Email: info@aficionstudio.com

To meet the withdrawal deadline, it is sufficient that you send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.


Effects of Withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including the costs of standard delivery (except for any additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us).

Reimbursement will be made without undue delay and no later than 14 days from the day on which we receive notice of your withdrawal from this contract.

We will use the same means of payment for the reimbursement that you used for the original transaction, unless expressly agreed otherwise. In any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is earlier.

You must send back the goods without undue delay and in any event no later than 14 days from the day on which you communicate your withdrawal from this contract.

The deadline is met if you send back the goods before the period of 14 days has expired.

You will bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.